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| 1. | To setup an account, complete an application and return to us with a payment. Payment can be made by cheque, VISA, MasterCard, or online through your bank. Cheques should be made payable to Blue Water Bridge Canada and can be in either Canadian or US funds. Applications can be faxed @519-336-7622. |
| 2. | Detailed monthly statements will be emailed to the address provided by the company the first week of each month. A paper copy can be mailed if requested. Please provide address and/or email address changes to us so that our records are current. |
| 3. | Toll cards are issued by Blue Water Bridge Canada (BWBC) at no charge to the company. Additional or replacement cards can be ordered at any time. If a card is lost or stolen please notify us in writing so that the card can be cancelled and avoid unauthorized use. Cards remain active until we are notified in writing. BWBC records the card numbers issued to each company. For tracking purposes, it may be helpful for the company to record the card number issued to your driver. |
| 4. | Toll cards may be suspended should there not be sufficient funds to cover the toll charges. BWBC will notify account holders by email prior to account cards being suspended. Drivers would be required to pay cash for their toll charges when a card is suspended. |
| 5. | Please ensure your account number is included on all payments or correspondence. |
| 6. | If you wish to terminate your account please notify us in writing. Outstanding balances will be refunded or any monies owing will be due immediately. |
| 7. | BWBC administers prepaid accounts for westbound (US bound) vehicles. If you wish the toll card to be activated for eastbound (Canada bound) vehicles please contact: Michigan Department of Transportation @ 810-984-3131 |
| Any questions regarding the prepaid account system please contact:
Amy McMichael – amcmichael@bwbc.gc.ca Blue Water Bridge Canada 519-336-2720 ext 246 or toll free 1-866-422-6346 1 Bridge St Point Edward, ON N7V 4J5 Canada |